UCO Bank Credit cards customer care
July 29, 2024
July 29, 2024
July 29, 2024
15 Mins
UCO Bank, a prominent public sector bank in India, offers a comprehensive range of banking services and products. The bank has a vast network of branches and ATMs across the country, making it accessible to a large number of customers. UCO Bank is known for its customer-centric approach, ensuring that customers receive prompt and effective assistance for their banking needs.
Checking Your Credit Score with UCO Bank
Running out of funds? It is essential to keep track of your credit score to understand your eligibility for loans and credit cards. You can check your credit score for free, which provides monthly updates. If you already have a credit report, you can easily update it. Here’s how you can check your credit score:
Steps to Check Your Credit Score
Free Credit Score: Obtain your credit report from multiple credit bureaus with monthly updates.
Personal Information: Provide details such as your full name as per your PAN Card, mobile number (which will be verified in the next step), and email address as per your bank records.
Authorization: Authorize Paisabazaar to receive your credit information from Cibil, Equifax, Experian, or Highmark.
UCO Bank Customer Care Contact Details
Toll-Free Number
Customers can contact UCO Bank's customer care toll-free number to address queries related to banking services or products such as deposit accounts, personal loans, home loans, net banking, and mobile banking. The toll-free number is 1800 274 0123. This number is available for all types of inquiries and issues.
Email Support
UCO Bank also provides email support for various services. Customers can register their complaints or seek assistance by sending an email to the relevant email IDs based on the purpose of their query:
ATM hotlisting & helpline: uco.custcare@ucobank.co.in
Other ATM queries: hoatm.calcutta@ucobank.co.in
E-banking related queries: hoe_banking.calcutta@ucobank.co.in
Customer grievances: hopgr.calcutta@ucobank.co.in
Customer feedback/suggestions: customercare.calcutta@ucobank.co.in
M-banking related queries: uco.mbanking@ucobank.co.in
UCO Bank Head Office
The head office of UCO Bank is located in Kolkata. Below is the complete mailing address:
UCO Bank
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Free Credit Score from Multiple Credit Bureaus
Customers can check their credit score from multiple credit bureaus for free by visiting UCO Bank's website and following the necessary steps. This service helps in understanding the creditworthiness and eligibility for loans and credit cards.
UCO Bank Debit Card Hotlisting by SMS
In case of a lost or misplaced debit card, UCO Bank allows customers to hotlist their card by sending an SMS to 9230192301 in the following formats:
HOT
HOT <space> <last 4 digits of card no.>
HOT <space> <14 digit account no.>
UCO Bank Locator
Customers can find the address and location of any UCO Bank branch or ATM by visiting the UCO Bank locator website. Enter details like state, city, branch name, IFSC code, locality, and other advanced options such as forex card, locker, and demat account to find the nearest branch or ATM.
UCO Bank Grievance Redressal
If customers have grievances against the bank or its employees, they can send a detailed letter to the following address:
UCO Bank,
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Complaints can also be registered by calling or sending an email to the respective contact details mentioned above.
Time-Bound Grievance Redressal
UCO Bank follows an internal procedure to resolve all customer grievances within a specific time frame:
Branch level: 7 days
Zonal Office level: 4 days
Circle Office level: 4 days
Head Office level: 6 days
If a complaint is not addressed within the stipulated time frame, and within a maximum of 21 days, customers can escalate the matter to the Banking Ombudsman appointed by the RBI.
Contact Details of Banking Ombudsman
Customers can contact the Banking Ombudsman for their respective regions if their grievances are not resolved satisfactorily. Here are the contact details for different regions:
Ahmedabad: Shri Rajesh Kumar, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009. Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu.
Bangalore: Shri M. Palanisamy, C/o Reserve Bank of India, 10/3/8, Nrupathunga Road, Bangalore-560 001. Karnataka.
Bhopal: Shri A.F. Naqvi, C/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal-462 011. Madhya Pradesh and Chattisgarh.
Bhubaneswar: Shri B.K. Bhoi, C/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar-751 001. Orissa.
Chandigarh: Smt. Jaimal Tashi, C/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh-160 017. Himachal Pradesh, Punjab, Union Territory of Chandigarh.
Chennai: Shri S. Ganesh, C/o Reserve Bank of India, Fort Glacis, Chennai 600 001. Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands.
Guwahati: Shri B.B. Sangma, C/o Reserve Bank of India, Station Road, Pan Bazar, Guwahati-781 001. Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura.
Hyderabad: Sh. M. Sebastian, C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004. Andhra Pradesh.
Jaipur: Shri N.P. Topno, C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur-302 004. Rajasthan.
Kanpur: Smt. Madhvi Sharma, C/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur-208 001. Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal.
Kolkata: Shri M.S. Soy, C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001. West Bengal and Sikkim.
Mumbai: Smt. R. Sebastian, C/o Reserve Bank of India, Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018. Maharashtra and Goa.
New Delhi: Shri M. Rajeshwar Rao, Reserve Bank of India Building, 2nd Floor, 6, Sansad Marg, New Delhi – 110001. Delhi, Haryana, Jammu and Kashmir, and Ghaziabad district of Uttar Pradesh.
Patna: Shri Shrimohan Yadav, C/o Reserve Bank of India, South Gandhi Maidan, Patna-800 001. Bihar and Jharkhand.
Thiruvananthapuram: Sh. F.R. Joseph, C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram-695 033. Kerala and Union Territory of Lakshadweep.
About UCO Bank
Established in 1943, UCO Bank is a major government-owned commercial bank in India. It is recognized globally, featuring in Forbes Global 2000 list. The bank boasts a substantial business volume of Rs 4.55 Lakh Crore for the financial year 2013-14. With its headquarters located in BTM Sarani, Kolkata, UCO Bank operates over 4000 service units and 49 zonal offices nationwide, providing comprehensive banking services to its customers through both online and offline channels.
UCO Bank, a prominent public sector bank in India, offers a comprehensive range of banking services and products. The bank has a vast network of branches and ATMs across the country, making it accessible to a large number of customers. UCO Bank is known for its customer-centric approach, ensuring that customers receive prompt and effective assistance for their banking needs.
Checking Your Credit Score with UCO Bank
Running out of funds? It is essential to keep track of your credit score to understand your eligibility for loans and credit cards. You can check your credit score for free, which provides monthly updates. If you already have a credit report, you can easily update it. Here’s how you can check your credit score:
Steps to Check Your Credit Score
Free Credit Score: Obtain your credit report from multiple credit bureaus with monthly updates.
Personal Information: Provide details such as your full name as per your PAN Card, mobile number (which will be verified in the next step), and email address as per your bank records.
Authorization: Authorize Paisabazaar to receive your credit information from Cibil, Equifax, Experian, or Highmark.
UCO Bank Customer Care Contact Details
Toll-Free Number
Customers can contact UCO Bank's customer care toll-free number to address queries related to banking services or products such as deposit accounts, personal loans, home loans, net banking, and mobile banking. The toll-free number is 1800 274 0123. This number is available for all types of inquiries and issues.
Email Support
UCO Bank also provides email support for various services. Customers can register their complaints or seek assistance by sending an email to the relevant email IDs based on the purpose of their query:
ATM hotlisting & helpline: uco.custcare@ucobank.co.in
Other ATM queries: hoatm.calcutta@ucobank.co.in
E-banking related queries: hoe_banking.calcutta@ucobank.co.in
Customer grievances: hopgr.calcutta@ucobank.co.in
Customer feedback/suggestions: customercare.calcutta@ucobank.co.in
M-banking related queries: uco.mbanking@ucobank.co.in
UCO Bank Head Office
The head office of UCO Bank is located in Kolkata. Below is the complete mailing address:
UCO Bank
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Free Credit Score from Multiple Credit Bureaus
Customers can check their credit score from multiple credit bureaus for free by visiting UCO Bank's website and following the necessary steps. This service helps in understanding the creditworthiness and eligibility for loans and credit cards.
UCO Bank Debit Card Hotlisting by SMS
In case of a lost or misplaced debit card, UCO Bank allows customers to hotlist their card by sending an SMS to 9230192301 in the following formats:
HOT
HOT <space> <last 4 digits of card no.>
HOT <space> <14 digit account no.>
UCO Bank Locator
Customers can find the address and location of any UCO Bank branch or ATM by visiting the UCO Bank locator website. Enter details like state, city, branch name, IFSC code, locality, and other advanced options such as forex card, locker, and demat account to find the nearest branch or ATM.
UCO Bank Grievance Redressal
If customers have grievances against the bank or its employees, they can send a detailed letter to the following address:
UCO Bank,
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Complaints can also be registered by calling or sending an email to the respective contact details mentioned above.
Time-Bound Grievance Redressal
UCO Bank follows an internal procedure to resolve all customer grievances within a specific time frame:
Branch level: 7 days
Zonal Office level: 4 days
Circle Office level: 4 days
Head Office level: 6 days
If a complaint is not addressed within the stipulated time frame, and within a maximum of 21 days, customers can escalate the matter to the Banking Ombudsman appointed by the RBI.
Contact Details of Banking Ombudsman
Customers can contact the Banking Ombudsman for their respective regions if their grievances are not resolved satisfactorily. Here are the contact details for different regions:
Ahmedabad: Shri Rajesh Kumar, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009. Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu.
Bangalore: Shri M. Palanisamy, C/o Reserve Bank of India, 10/3/8, Nrupathunga Road, Bangalore-560 001. Karnataka.
Bhopal: Shri A.F. Naqvi, C/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal-462 011. Madhya Pradesh and Chattisgarh.
Bhubaneswar: Shri B.K. Bhoi, C/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar-751 001. Orissa.
Chandigarh: Smt. Jaimal Tashi, C/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh-160 017. Himachal Pradesh, Punjab, Union Territory of Chandigarh.
Chennai: Shri S. Ganesh, C/o Reserve Bank of India, Fort Glacis, Chennai 600 001. Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands.
Guwahati: Shri B.B. Sangma, C/o Reserve Bank of India, Station Road, Pan Bazar, Guwahati-781 001. Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura.
Hyderabad: Sh. M. Sebastian, C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004. Andhra Pradesh.
Jaipur: Shri N.P. Topno, C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur-302 004. Rajasthan.
Kanpur: Smt. Madhvi Sharma, C/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur-208 001. Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal.
Kolkata: Shri M.S. Soy, C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001. West Bengal and Sikkim.
Mumbai: Smt. R. Sebastian, C/o Reserve Bank of India, Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018. Maharashtra and Goa.
New Delhi: Shri M. Rajeshwar Rao, Reserve Bank of India Building, 2nd Floor, 6, Sansad Marg, New Delhi – 110001. Delhi, Haryana, Jammu and Kashmir, and Ghaziabad district of Uttar Pradesh.
Patna: Shri Shrimohan Yadav, C/o Reserve Bank of India, South Gandhi Maidan, Patna-800 001. Bihar and Jharkhand.
Thiruvananthapuram: Sh. F.R. Joseph, C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram-695 033. Kerala and Union Territory of Lakshadweep.
About UCO Bank
Established in 1943, UCO Bank is a major government-owned commercial bank in India. It is recognized globally, featuring in Forbes Global 2000 list. The bank boasts a substantial business volume of Rs 4.55 Lakh Crore for the financial year 2013-14. With its headquarters located in BTM Sarani, Kolkata, UCO Bank operates over 4000 service units and 49 zonal offices nationwide, providing comprehensive banking services to its customers through both online and offline channels.
UCO Bank, a prominent public sector bank in India, offers a comprehensive range of banking services and products. The bank has a vast network of branches and ATMs across the country, making it accessible to a large number of customers. UCO Bank is known for its customer-centric approach, ensuring that customers receive prompt and effective assistance for their banking needs.
Checking Your Credit Score with UCO Bank
Running out of funds? It is essential to keep track of your credit score to understand your eligibility for loans and credit cards. You can check your credit score for free, which provides monthly updates. If you already have a credit report, you can easily update it. Here’s how you can check your credit score:
Steps to Check Your Credit Score
Free Credit Score: Obtain your credit report from multiple credit bureaus with monthly updates.
Personal Information: Provide details such as your full name as per your PAN Card, mobile number (which will be verified in the next step), and email address as per your bank records.
Authorization: Authorize Paisabazaar to receive your credit information from Cibil, Equifax, Experian, or Highmark.
UCO Bank Customer Care Contact Details
Toll-Free Number
Customers can contact UCO Bank's customer care toll-free number to address queries related to banking services or products such as deposit accounts, personal loans, home loans, net banking, and mobile banking. The toll-free number is 1800 274 0123. This number is available for all types of inquiries and issues.
Email Support
UCO Bank also provides email support for various services. Customers can register their complaints or seek assistance by sending an email to the relevant email IDs based on the purpose of their query:
ATM hotlisting & helpline: uco.custcare@ucobank.co.in
Other ATM queries: hoatm.calcutta@ucobank.co.in
E-banking related queries: hoe_banking.calcutta@ucobank.co.in
Customer grievances: hopgr.calcutta@ucobank.co.in
Customer feedback/suggestions: customercare.calcutta@ucobank.co.in
M-banking related queries: uco.mbanking@ucobank.co.in
UCO Bank Head Office
The head office of UCO Bank is located in Kolkata. Below is the complete mailing address:
UCO Bank
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Free Credit Score from Multiple Credit Bureaus
Customers can check their credit score from multiple credit bureaus for free by visiting UCO Bank's website and following the necessary steps. This service helps in understanding the creditworthiness and eligibility for loans and credit cards.
UCO Bank Debit Card Hotlisting by SMS
In case of a lost or misplaced debit card, UCO Bank allows customers to hotlist their card by sending an SMS to 9230192301 in the following formats:
HOT
HOT <space> <last 4 digits of card no.>
HOT <space> <14 digit account no.>
UCO Bank Locator
Customers can find the address and location of any UCO Bank branch or ATM by visiting the UCO Bank locator website. Enter details like state, city, branch name, IFSC code, locality, and other advanced options such as forex card, locker, and demat account to find the nearest branch or ATM.
UCO Bank Grievance Redressal
If customers have grievances against the bank or its employees, they can send a detailed letter to the following address:
UCO Bank,
Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977
Fax: 033 44557319
Email: hosp.cscell@ucobank.co.in
Complaints can also be registered by calling or sending an email to the respective contact details mentioned above.
Time-Bound Grievance Redressal
UCO Bank follows an internal procedure to resolve all customer grievances within a specific time frame:
Branch level: 7 days
Zonal Office level: 4 days
Circle Office level: 4 days
Head Office level: 6 days
If a complaint is not addressed within the stipulated time frame, and within a maximum of 21 days, customers can escalate the matter to the Banking Ombudsman appointed by the RBI.
Contact Details of Banking Ombudsman
Customers can contact the Banking Ombudsman for their respective regions if their grievances are not resolved satisfactorily. Here are the contact details for different regions:
Ahmedabad: Shri Rajesh Kumar, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad-380 009. Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu.
Bangalore: Shri M. Palanisamy, C/o Reserve Bank of India, 10/3/8, Nrupathunga Road, Bangalore-560 001. Karnataka.
Bhopal: Shri A.F. Naqvi, C/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal-462 011. Madhya Pradesh and Chattisgarh.
Bhubaneswar: Shri B.K. Bhoi, C/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar-751 001. Orissa.
Chandigarh: Smt. Jaimal Tashi, C/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh-160 017. Himachal Pradesh, Punjab, Union Territory of Chandigarh.
Chennai: Shri S. Ganesh, C/o Reserve Bank of India, Fort Glacis, Chennai 600 001. Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands.
Guwahati: Shri B.B. Sangma, C/o Reserve Bank of India, Station Road, Pan Bazar, Guwahati-781 001. Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura.
Hyderabad: Sh. M. Sebastian, C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad-500 004. Andhra Pradesh.
Jaipur: Shri N.P. Topno, C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur-302 004. Rajasthan.
Kanpur: Smt. Madhvi Sharma, C/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur-208 001. Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal.
Kolkata: Shri M.S. Soy, C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001. West Bengal and Sikkim.
Mumbai: Smt. R. Sebastian, C/o Reserve Bank of India, Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018. Maharashtra and Goa.
New Delhi: Shri M. Rajeshwar Rao, Reserve Bank of India Building, 2nd Floor, 6, Sansad Marg, New Delhi – 110001. Delhi, Haryana, Jammu and Kashmir, and Ghaziabad district of Uttar Pradesh.
Patna: Shri Shrimohan Yadav, C/o Reserve Bank of India, South Gandhi Maidan, Patna-800 001. Bihar and Jharkhand.
Thiruvananthapuram: Sh. F.R. Joseph, C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram-695 033. Kerala and Union Territory of Lakshadweep.
About UCO Bank
Established in 1943, UCO Bank is a major government-owned commercial bank in India. It is recognized globally, featuring in Forbes Global 2000 list. The bank boasts a substantial business volume of Rs 4.55 Lakh Crore for the financial year 2013-14. With its headquarters located in BTM Sarani, Kolkata, UCO Bank operates over 4000 service units and 49 zonal offices nationwide, providing comprehensive banking services to its customers through both online and offline channels.
Author
Harish Malhi
