Punjab sind bank customer care
July 29, 2024
July 29, 2024
July 29, 2024
15 Mins
Punjab Sind Bank is a renowned institution in the banking sector, known for offering a variety of financial services, including credit cards. If you have any queries, complaints, or feedback regarding Punjab Sind Bank Credit Cards, the bank provides multiple channels for customer support. You can reach out to Punjab Sind Bank's customer care through toll-free numbers, email, international toll-free numbers, or even WhatsApp chat.
Highlights of Punjab Sind Bank Credit Cards
Lifetime FREE credit card
Cashback offers
Maximum rewards
With over 30 credit cards available, you can compare and apply through a 100% online process.
About Punjab & Sind Bank
Punjab & Sind Bank, established in 1908, is a government-owned bank headquartered in New Delhi, India. The bank provides a wide range of services, including investment banking, commercial banking, retail banking, private banking, mortgages, loans, and credit/debit cards.
Customer Service Overview
Punjab & Sind Bank boasts a robust customer service department that addresses all kinds of banking inquiries and issues. Whether you need clarification on banking products or have specific queries about your credit card, the bank’s customer service team is ready to assist.
Contacting Punjab & Sind Bank Credit Card Customer Care
For any card-related issues, you can contact the Punjab & Sind Bank Credit Card Customer Care through the general enquiry number or specific credit card customer care numbers. Below are the key contact details:
24 x 7 Toll-Free Number: 1800 419 8300
Services Provided by Customer Care
The Punjab & Sind Bank Credit Card Customer Care offers assistance on various issues, including:
Outstanding balance inquiries
Information on recent transactions
Unbilled transactions
PIN requests
Details on interest and service charges
Blocking of lost credit cards
Blocking or Hotlisting Your Credit Card
In case of loss or theft of your credit card, or if you suspect that your card details have been compromised, it is crucial to block or hotlist your card immediately. You can do this by calling the 24 x 7 customer care toll-free number at 1800 419 8300. Upon blocking your card, you will receive a confirmation.
ATM and Debit Card Assistance
For queries related to ATM or debit cards, such as transaction details or issues with cash disbursement from ATMs, you can contact the all-India toll-free number. If your ATM/Rupay card is lost or compromised, you should hotlist it immediately by calling the customer care numbers provided.
Grievances Redressal – ATM Transactions
If you have complaints related to ATM transactions, such as non-disbursement of cash, you should first contact the customer care number. If your issue is not resolved in a reasonable timeframe, you can escalate it to the Chief Manager of the ATM Redressal Cell at the following address:
Chief Manager
Punjab & Sind Bank, “Bank House”
HO. ATM Cell, 2nd Floor, 21, Rajendra Place, New Delhi
General Enquiries
For general enquiries like ATM/Branch locations, product information, locker rates, reissue of passwords, or internet banking assistance, you can contact the general enquiry customer care department:
24 x 7 Toll-Free Number: 1800 419 8300
Telebanking Service
Punjab & Sind Bank offers a Telebanking service, allowing customers to perform day-to-day banking over the phone through an Interactive Voice Response System (IVRS). This service is available 24x7 in Hindi, English, and Punjabi. Services include:
Online generation of a 4-digit TPIN (Tele-banking Personal Identification Number)
Balance inquiry
Details of the last five transactions
Cheque status enquiry
Registration for Telebanking Services
To use the Telebanking service, you must register your mobile number with the bank. You can register by:
Dialing the toll-free number 1800 221 908 or the chargeable number 022-27811200
Entering your 10-digit mobile number, 9-digit customer ID, and 14-digit account number to generate your TPIN
Once your TPIN is generated, you can access the Telebanking services by calling:
Toll-Free Number: 1800 221 908
If you forget your TPIN or wish to change it, you can apply in writing to your bank branch where your account is maintained or download the application form from the bank’s website.
NRI Help Desk
Punjab & Sind Bank provides a dedicated help desk for NRI customers. You can contact the NRI customer service for issues related to internet banking, mobile banking, forex services, or information on opening an NRI account. NRI customer service numbers for remittance queries are:
Phone: 011 25728460, 25728462, +91 9473662280
For forex services, you can contact:
Punjab & Sind Bank, H.O. Foreign Exchange Department, 3rd Floor, Rajendra Place, New Delhi - 110008
Email: ho.fex@psb.co.in
Feedback and Grievance Redressal
Punjab & Sind Bank values customer feedback and has a transparent grievance redressal system. To lodge a complaint, you can:
Call the 24 x 7 customer care number and log your complaint.
File a grievance online using the bank's online form.
Download the Customer Grievance Form from the website, fill it out, and post it to the specified address.
Write to the Branch Manager of your account’s branch.
If the resolution provided is unsatisfactory, you can escalate the issue to the Zonal Manager or the Bank's Nodal Officer at the Head Office. For unresolved issues, you can approach the Banking Ombudsman appointed by the Reserve Bank of India.
Locating Punjab & Sind Bank
To find the nearest branch or ATM, visit the bank’s website and use the “Branch Locator” feature. The head office details are:
New Delhi Head Office:
Address: Punjab and Sind Bank, 21, Rajendra Place, New Delhi 110008
Chandigarh Head Office:
Address: SCO No. 84-91, Sector-17B, Bank Square, Chandigarh 160017
Fax: 0172 2704501
Email: lhochd@psb.co.in
Contact Information by Zone
Below are contact details for various zonal offices of Punjab & Sind Bank:
Amritsar: zo.amritsar@psb.co.in
Bareilly: zo.bareilly@psb.co.in
Bhatinda: zo.bhatinda@psb.co.in
Bhopal: zo.bhopal@psb.co.in
Chandigarh: zo.chandigarh1@psb.co.in
Chennai: zo.chennai@psb.co.in
Faridkot: zo.faridkot@psb.co.in
Gurdaspur: zo.gurdaspur@psb.co.in
Guwahati: zo.guwahati@psb.co.in
Haryana: zo.haryana@psb.co.in
Hoshiarpur: zo.hoshiarpur@psb.co.in
Jalandhar: zo.jalandhar@psb.co.in
Kolkata: zo.kolkata@psb.co.in
Lucknow: zo.lucknow@psb.co.in
Ludhiana: zo.ludhiana@psb.co.in
Dehradun: zo.dehradun@psb.co.in
Mumbai: zo.mumbai@psb.co.in
Delhi - I: zo.delhi1@psb.co.in
Delhi - II: zo.delhi2@psb.co.in
Gurgaon: zo.gurgaon@psb.co.in
Jaipur: zo.jaipur@psb.co.in
Patiala: zo.patiala@psb.co.in
Gandhinagar, Gujarat: zo.gandhinagar@psb.co.in
Noida: zo.noida@psb.co.in
Punjab & Sind Bank's extensive customer care and support infrastructure ensure that all your banking needs and issues are addressed promptly and efficiently.
Punjab Sind Bank is a renowned institution in the banking sector, known for offering a variety of financial services, including credit cards. If you have any queries, complaints, or feedback regarding Punjab Sind Bank Credit Cards, the bank provides multiple channels for customer support. You can reach out to Punjab Sind Bank's customer care through toll-free numbers, email, international toll-free numbers, or even WhatsApp chat.
Highlights of Punjab Sind Bank Credit Cards
Lifetime FREE credit card
Cashback offers
Maximum rewards
With over 30 credit cards available, you can compare and apply through a 100% online process.
About Punjab & Sind Bank
Punjab & Sind Bank, established in 1908, is a government-owned bank headquartered in New Delhi, India. The bank provides a wide range of services, including investment banking, commercial banking, retail banking, private banking, mortgages, loans, and credit/debit cards.
Customer Service Overview
Punjab & Sind Bank boasts a robust customer service department that addresses all kinds of banking inquiries and issues. Whether you need clarification on banking products or have specific queries about your credit card, the bank’s customer service team is ready to assist.
Contacting Punjab & Sind Bank Credit Card Customer Care
For any card-related issues, you can contact the Punjab & Sind Bank Credit Card Customer Care through the general enquiry number or specific credit card customer care numbers. Below are the key contact details:
24 x 7 Toll-Free Number: 1800 419 8300
Services Provided by Customer Care
The Punjab & Sind Bank Credit Card Customer Care offers assistance on various issues, including:
Outstanding balance inquiries
Information on recent transactions
Unbilled transactions
PIN requests
Details on interest and service charges
Blocking of lost credit cards
Blocking or Hotlisting Your Credit Card
In case of loss or theft of your credit card, or if you suspect that your card details have been compromised, it is crucial to block or hotlist your card immediately. You can do this by calling the 24 x 7 customer care toll-free number at 1800 419 8300. Upon blocking your card, you will receive a confirmation.
ATM and Debit Card Assistance
For queries related to ATM or debit cards, such as transaction details or issues with cash disbursement from ATMs, you can contact the all-India toll-free number. If your ATM/Rupay card is lost or compromised, you should hotlist it immediately by calling the customer care numbers provided.
Grievances Redressal – ATM Transactions
If you have complaints related to ATM transactions, such as non-disbursement of cash, you should first contact the customer care number. If your issue is not resolved in a reasonable timeframe, you can escalate it to the Chief Manager of the ATM Redressal Cell at the following address:
Chief Manager
Punjab & Sind Bank, “Bank House”
HO. ATM Cell, 2nd Floor, 21, Rajendra Place, New Delhi
General Enquiries
For general enquiries like ATM/Branch locations, product information, locker rates, reissue of passwords, or internet banking assistance, you can contact the general enquiry customer care department:
24 x 7 Toll-Free Number: 1800 419 8300
Telebanking Service
Punjab & Sind Bank offers a Telebanking service, allowing customers to perform day-to-day banking over the phone through an Interactive Voice Response System (IVRS). This service is available 24x7 in Hindi, English, and Punjabi. Services include:
Online generation of a 4-digit TPIN (Tele-banking Personal Identification Number)
Balance inquiry
Details of the last five transactions
Cheque status enquiry
Registration for Telebanking Services
To use the Telebanking service, you must register your mobile number with the bank. You can register by:
Dialing the toll-free number 1800 221 908 or the chargeable number 022-27811200
Entering your 10-digit mobile number, 9-digit customer ID, and 14-digit account number to generate your TPIN
Once your TPIN is generated, you can access the Telebanking services by calling:
Toll-Free Number: 1800 221 908
If you forget your TPIN or wish to change it, you can apply in writing to your bank branch where your account is maintained or download the application form from the bank’s website.
NRI Help Desk
Punjab & Sind Bank provides a dedicated help desk for NRI customers. You can contact the NRI customer service for issues related to internet banking, mobile banking, forex services, or information on opening an NRI account. NRI customer service numbers for remittance queries are:
Phone: 011 25728460, 25728462, +91 9473662280
For forex services, you can contact:
Punjab & Sind Bank, H.O. Foreign Exchange Department, 3rd Floor, Rajendra Place, New Delhi - 110008
Email: ho.fex@psb.co.in
Feedback and Grievance Redressal
Punjab & Sind Bank values customer feedback and has a transparent grievance redressal system. To lodge a complaint, you can:
Call the 24 x 7 customer care number and log your complaint.
File a grievance online using the bank's online form.
Download the Customer Grievance Form from the website, fill it out, and post it to the specified address.
Write to the Branch Manager of your account’s branch.
If the resolution provided is unsatisfactory, you can escalate the issue to the Zonal Manager or the Bank's Nodal Officer at the Head Office. For unresolved issues, you can approach the Banking Ombudsman appointed by the Reserve Bank of India.
Locating Punjab & Sind Bank
To find the nearest branch or ATM, visit the bank’s website and use the “Branch Locator” feature. The head office details are:
New Delhi Head Office:
Address: Punjab and Sind Bank, 21, Rajendra Place, New Delhi 110008
Chandigarh Head Office:
Address: SCO No. 84-91, Sector-17B, Bank Square, Chandigarh 160017
Fax: 0172 2704501
Email: lhochd@psb.co.in
Contact Information by Zone
Below are contact details for various zonal offices of Punjab & Sind Bank:
Amritsar: zo.amritsar@psb.co.in
Bareilly: zo.bareilly@psb.co.in
Bhatinda: zo.bhatinda@psb.co.in
Bhopal: zo.bhopal@psb.co.in
Chandigarh: zo.chandigarh1@psb.co.in
Chennai: zo.chennai@psb.co.in
Faridkot: zo.faridkot@psb.co.in
Gurdaspur: zo.gurdaspur@psb.co.in
Guwahati: zo.guwahati@psb.co.in
Haryana: zo.haryana@psb.co.in
Hoshiarpur: zo.hoshiarpur@psb.co.in
Jalandhar: zo.jalandhar@psb.co.in
Kolkata: zo.kolkata@psb.co.in
Lucknow: zo.lucknow@psb.co.in
Ludhiana: zo.ludhiana@psb.co.in
Dehradun: zo.dehradun@psb.co.in
Mumbai: zo.mumbai@psb.co.in
Delhi - I: zo.delhi1@psb.co.in
Delhi - II: zo.delhi2@psb.co.in
Gurgaon: zo.gurgaon@psb.co.in
Jaipur: zo.jaipur@psb.co.in
Patiala: zo.patiala@psb.co.in
Gandhinagar, Gujarat: zo.gandhinagar@psb.co.in
Noida: zo.noida@psb.co.in
Punjab & Sind Bank's extensive customer care and support infrastructure ensure that all your banking needs and issues are addressed promptly and efficiently.
Punjab Sind Bank is a renowned institution in the banking sector, known for offering a variety of financial services, including credit cards. If you have any queries, complaints, or feedback regarding Punjab Sind Bank Credit Cards, the bank provides multiple channels for customer support. You can reach out to Punjab Sind Bank's customer care through toll-free numbers, email, international toll-free numbers, or even WhatsApp chat.
Highlights of Punjab Sind Bank Credit Cards
Lifetime FREE credit card
Cashback offers
Maximum rewards
With over 30 credit cards available, you can compare and apply through a 100% online process.
About Punjab & Sind Bank
Punjab & Sind Bank, established in 1908, is a government-owned bank headquartered in New Delhi, India. The bank provides a wide range of services, including investment banking, commercial banking, retail banking, private banking, mortgages, loans, and credit/debit cards.
Customer Service Overview
Punjab & Sind Bank boasts a robust customer service department that addresses all kinds of banking inquiries and issues. Whether you need clarification on banking products or have specific queries about your credit card, the bank’s customer service team is ready to assist.
Contacting Punjab & Sind Bank Credit Card Customer Care
For any card-related issues, you can contact the Punjab & Sind Bank Credit Card Customer Care through the general enquiry number or specific credit card customer care numbers. Below are the key contact details:
24 x 7 Toll-Free Number: 1800 419 8300
Services Provided by Customer Care
The Punjab & Sind Bank Credit Card Customer Care offers assistance on various issues, including:
Outstanding balance inquiries
Information on recent transactions
Unbilled transactions
PIN requests
Details on interest and service charges
Blocking of lost credit cards
Blocking or Hotlisting Your Credit Card
In case of loss or theft of your credit card, or if you suspect that your card details have been compromised, it is crucial to block or hotlist your card immediately. You can do this by calling the 24 x 7 customer care toll-free number at 1800 419 8300. Upon blocking your card, you will receive a confirmation.
ATM and Debit Card Assistance
For queries related to ATM or debit cards, such as transaction details or issues with cash disbursement from ATMs, you can contact the all-India toll-free number. If your ATM/Rupay card is lost or compromised, you should hotlist it immediately by calling the customer care numbers provided.
Grievances Redressal – ATM Transactions
If you have complaints related to ATM transactions, such as non-disbursement of cash, you should first contact the customer care number. If your issue is not resolved in a reasonable timeframe, you can escalate it to the Chief Manager of the ATM Redressal Cell at the following address:
Chief Manager
Punjab & Sind Bank, “Bank House”
HO. ATM Cell, 2nd Floor, 21, Rajendra Place, New Delhi
General Enquiries
For general enquiries like ATM/Branch locations, product information, locker rates, reissue of passwords, or internet banking assistance, you can contact the general enquiry customer care department:
24 x 7 Toll-Free Number: 1800 419 8300
Telebanking Service
Punjab & Sind Bank offers a Telebanking service, allowing customers to perform day-to-day banking over the phone through an Interactive Voice Response System (IVRS). This service is available 24x7 in Hindi, English, and Punjabi. Services include:
Online generation of a 4-digit TPIN (Tele-banking Personal Identification Number)
Balance inquiry
Details of the last five transactions
Cheque status enquiry
Registration for Telebanking Services
To use the Telebanking service, you must register your mobile number with the bank. You can register by:
Dialing the toll-free number 1800 221 908 or the chargeable number 022-27811200
Entering your 10-digit mobile number, 9-digit customer ID, and 14-digit account number to generate your TPIN
Once your TPIN is generated, you can access the Telebanking services by calling:
Toll-Free Number: 1800 221 908
If you forget your TPIN or wish to change it, you can apply in writing to your bank branch where your account is maintained or download the application form from the bank’s website.
NRI Help Desk
Punjab & Sind Bank provides a dedicated help desk for NRI customers. You can contact the NRI customer service for issues related to internet banking, mobile banking, forex services, or information on opening an NRI account. NRI customer service numbers for remittance queries are:
Phone: 011 25728460, 25728462, +91 9473662280
For forex services, you can contact:
Punjab & Sind Bank, H.O. Foreign Exchange Department, 3rd Floor, Rajendra Place, New Delhi - 110008
Email: ho.fex@psb.co.in
Feedback and Grievance Redressal
Punjab & Sind Bank values customer feedback and has a transparent grievance redressal system. To lodge a complaint, you can:
Call the 24 x 7 customer care number and log your complaint.
File a grievance online using the bank's online form.
Download the Customer Grievance Form from the website, fill it out, and post it to the specified address.
Write to the Branch Manager of your account’s branch.
If the resolution provided is unsatisfactory, you can escalate the issue to the Zonal Manager or the Bank's Nodal Officer at the Head Office. For unresolved issues, you can approach the Banking Ombudsman appointed by the Reserve Bank of India.
Locating Punjab & Sind Bank
To find the nearest branch or ATM, visit the bank’s website and use the “Branch Locator” feature. The head office details are:
New Delhi Head Office:
Address: Punjab and Sind Bank, 21, Rajendra Place, New Delhi 110008
Chandigarh Head Office:
Address: SCO No. 84-91, Sector-17B, Bank Square, Chandigarh 160017
Fax: 0172 2704501
Email: lhochd@psb.co.in
Contact Information by Zone
Below are contact details for various zonal offices of Punjab & Sind Bank:
Amritsar: zo.amritsar@psb.co.in
Bareilly: zo.bareilly@psb.co.in
Bhatinda: zo.bhatinda@psb.co.in
Bhopal: zo.bhopal@psb.co.in
Chandigarh: zo.chandigarh1@psb.co.in
Chennai: zo.chennai@psb.co.in
Faridkot: zo.faridkot@psb.co.in
Gurdaspur: zo.gurdaspur@psb.co.in
Guwahati: zo.guwahati@psb.co.in
Haryana: zo.haryana@psb.co.in
Hoshiarpur: zo.hoshiarpur@psb.co.in
Jalandhar: zo.jalandhar@psb.co.in
Kolkata: zo.kolkata@psb.co.in
Lucknow: zo.lucknow@psb.co.in
Ludhiana: zo.ludhiana@psb.co.in
Dehradun: zo.dehradun@psb.co.in
Mumbai: zo.mumbai@psb.co.in
Delhi - I: zo.delhi1@psb.co.in
Delhi - II: zo.delhi2@psb.co.in
Gurgaon: zo.gurgaon@psb.co.in
Jaipur: zo.jaipur@psb.co.in
Patiala: zo.patiala@psb.co.in
Gandhinagar, Gujarat: zo.gandhinagar@psb.co.in
Noida: zo.noida@psb.co.in
Punjab & Sind Bank's extensive customer care and support infrastructure ensure that all your banking needs and issues are addressed promptly and efficiently.
Author
Harish Malhi
